Residential Support Staff Customer Service & Call Center - Alliance, OH at Geebo

Residential Support Staff

Pace, Inc dba Alliance Area Domestic Violence Shelter Pace, Inc dba Alliance Area Domestic Violence Shelter Alliance, OH Alliance, OH Part-time Part-time $12 - $14 an hour $12 - $14 an hour 20 hours ago 20 hours ago 20 hours ago Residential Staff Duties:
Assume total responsibility for maintaining and operating the shelter during the period of time on duty.
Monitor compliance with all safety guidelines for shelter.
Maintain a positive attitude toward obligations of job and interactions with shelter residents.
Protect the client's confidentiality.
Conduct intakes of new residents, orient new residents to shelter, and facilitate departure interviews with residents as needed.
Document information regarding client progress, incidents, maintenance needs and concerns.
Conduct security checks of all doors and windows, and, when applicable, implement emergency procedures.
Answer incoming calls on 24-hour hotline, provide crisis intervention, safety planning, perform initial shelter assessment and provide appropriate referrals.
Answer crisis/emergency domestic violence calls, rape crisis calls, support calls, and other phone calls.
Assist with data entry tasks and reporting requirements as needed.
Monitor security equipment and respond swiftly and accurately to alarms and safety concerns.
Implement emergency protocol as needed.
Complete intakes, departing interviews, daily documentation and other necessary paper work and complete tasks as assigned.
Perform routine shelter maintenance, cleaning tasks and laundry as needed.
Enforce all Shelter guidelines and protocols.
Contact the On-Call staff member as needed.
Perform other duties as assigned to ensure continued quality services to the clients of AADVS and to the community.
Skills:
- Strong interpersonal and communication skills - Ability to work independently and as part of a team This position requires a compassionate individual who is dedicated to providing quality care and support to individuals in a residential setting.
If you are passionate about making a difference in the lives of others, we encourage you to apply.
This position is for weekend day shifts as well as some night shifts To apply, please submit your resume highlighting relevant experience in direct support or social work.
Job Type:
Part-time Pay:
$12.
00 - $14.
00 per hour Expected hours:
16 per week
Benefits:
Flexible schedule Opportunities for advancement Paid time off Paid training Schedule:
Weekends as needed
Experience:
Caregiving:
1 year (Preferred) License/Certification:
CPR Certification (Preferred) Shift availability:
Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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